Technology
Work orders, inventory, and analysis in one application — configured to your contract.
This is our team's core strength. We build the software our contracts run on, and we configure it to the exact requirements and compliance metrics written into the contract — not to a vendor's idea of how facilities work should be tracked. Compliance stops being a monthly assembly job and becomes a byproduct of the data.
What we build
One system, three jobs, the same record.
Work orders, inventory, and analysis are not three products bolted together. They are one application, so the service call, the asset it touched, and what it cost are the same record rather than three files that have to be reconciled. What changes from contract to contract is the configuration: work types, priority codes, response thresholds, inspection checklists, deliverable schedules, and report formats are configured to the PWS and QASP we are actually performing against — so the system measures the same things the government measures.
From intake to closeout
Call intake, triage and priority coding, technician assignment, scheduling against preventive maintenance, on-site status, photos and notes, digital signature capture at completion, and closeout — with response and completion clocks running the whole time.
Every asset, by serial number
Serialized asset register with location, make and model, install date, full service history, warranty status, parts consumption, and disposition through turn-in or disposal. Nothing goes missing between a technician's truck and the property record.
The numbers behind the contract
Labor and cost by work type and CLIN, completion rates, response-time performance against standards, recurring-failure trends, workload forecasting, and invoice backup — all drawn from the same records the crews created.
What it looks like
The system, as it actually runs.
These are screens from the production system on our USMC appliance contract — not a prototype and not a mock-up. Technician names, serial numbers, signatures, and building identifiers are masked for public display.
Configuration, not customization theater
Your performance standards become the fields we track.
Before a contract starts, we read the QASP and the performance requirements summary and build the application around them. Every metric the government will grade us on has a matching field, a matching clock, and a matching report. Nothing is measured by hand afterward.
| Contract requirement | What the application does | What it produces |
|---|---|---|
| Response time thresholds by priority code | Clock starts at call receipt, stops at technician on site | Response performance by priority, with an exception list |
| Preventive maintenance schedule | PM work orders generated from the schedule, completion date-stamped | Completion rate against plan, overdue queue |
| Quality standards and acceptable quality levels | Inspection checklist per service type, pass or fail with photos | Surveillance-ready inspection record by location |
| Government property accountability | Serialized asset register with custody and disposition | Property reconciliation against the customer's record |
| Deliverable and reporting schedule | Due dates tracked with submission history | Deliverable status by item, on time or late |
| Labor and cost by contract line item | Time, parts, and materials tagged at the work order | Invoice backup tied to the line items being billed |
| Corrective action requirements | Findings logged, assigned, and closed with evidence | Corrective action history a QASP review can follow |
Row one changes contract to contract. On a housing appliance contract the clock is a service call; on a base support contract it is a priority 1 emergency against a Table 7.1 threshold. The engine is the same. The configuration is yours.
How we use it
One record. Three audiences. No separate versions of the truth.
A technician, a contracting officer, and our own billing staff each need a different view of the same job. Most contractors handle that by rekeying the same information into three places, which is exactly where discrepancies come from. We give each audience its own view of one record.
- Field teams
- Their queue, what is due, and what has to be documented before closeout.
- Clients
- Live status, completion, and performance against the standard — without asking for a report.
- Internal staff
- Invoicing, labor, deliverable tracking, and partner performance.
Why it matters on a federal contract
We prove compliance with data, not with assurances.
Every event documented as it happens
Timestamped, attributed to a named technician, with photos and a signature at completion. When surveillance asks whether a standard was met, the answer is a record, not a recollection.
The customer sees what we see
Clients, our field teams, and our internal staff work from the same data. Transparency is the default setting rather than a monthly report we control.
Property stays accounted for
Serialized tracking from receipt through disposal means asset reporting reconciles against the customer's property record instead of contradicting it.
Corrections stay visible
Corrective actions, rework, and modifications carry their own history, so a QASP review or an audit can follow what changed and when.
Built for the data's sensitivity
Handling for controlled unclassified information is designed against the customer's environment — commercial or government cloud — before development starts, not retrofitted after a finding.
Feeds the mandated system of record
Where a customer requires a government system of record, our applications serve as the field layer and push clean, current data into it rather than competing with it.
Running today
Not a roadmap. Production systems on live contracts.
Field dispatch and asset tracker
Built for our USMC appliance contract and running today. Intake through closeout in one record: service call creation, technician assignment, on-site status, parts and warranty events, asset history by serial number, and the completion data that feeds government reporting and invoicing.
Laundry maintenance work order app
Built for a multi-year federal laundry equipment contract. End-to-end work order compliance with digital signatures and real-time client communication, so the customer sees status as it happens rather than at month end.
Pre-travel authorization wizard
Built for a GSA-administered Indo-Pacific task order PMO. Guides a traveler from the government demand through the authorization email: live per diem lookups by destination and regulation, lead-time enforcement, conditional document checklists, and routing that puts each request in front of the right coordinator the first time.
Want to see it work?
We demonstrate the live systems for contracting officers and teaming partners under a mutual NDA, and we will scope a customized build against your PWS before award rather than after it.